Professional Paradigms New and Old (Part 6): Traumatic Transformation, and What do You do When Your Paradigm is Done Shifting?

Professional paradigm shifts require transformation not just for the profession’s culture, but for the individuals in it.

wired to createIn their book Wired to Create:  Unraveling the Mysteries of the Creative Mind, authors Scott Barry Kaufman and Carolyn Gregoire identify several ways individual paradigm-shifting transformation gets started. One is inspiration, which they say comes in three stages:

The first stage is that unsolicited moment when we feel inspired, “by a role model, teacher, experience, or subject matter.”

“Next comes transcendent awakening — a moment of clarity and an awareness of new possibilities.

“Which leads to  the third hallmark feature of inspiration:  a striving to transmit, express, or actualize a new idea, insight, or vision.” (Emphasis in original.)

Individual paradigm shifts are also prompted by traumatic life events, resulting in what psychologists call “posttraumatic growth.” Again from Wired to Create:

“After a traumatic event, such as a serious illness or loss of a loved one, individuals intensely process the event–they’re constantly thinking about what happened, and usually with strong emotional reactions.

“[T]his kind of repetitive thinking is a critical step toward thriving in the wake of a challenge… we’re working hard to make sense of it and to find a place for it in our lives that still allows us to have a strong sense of meaning and purpose.”

I have personal experience with both inspiration and trauma. As I wrote a couple weeks ago, “I have a personal, real-time, vested interest in change because I’ve been on a steep personal transformation learning curve for nearly a decade — for all sorts of reasons I’ve written about in my books, my personal blog, and sometimes in this column.” Learning, writing, and conducting workshops about the psychological and neurological dynamics of transformation has been has been my way of being proactive about something I’ve come to call “traumatic transformation.”

Apocalypse 2 33%In fact, I just finished a new book that completes my decade-long intensive on personal transformation. As always, I’ve learned a lot writing it, but the most startling discovery is that paradigm shifts don’t go on forever:  a time actually comes when the new fully replaces the old. Now that I’ve finished it, I can see that writing the book was in part a way for me to bring closure to my years of personal paradigm shifting.

That being the case, I’ve decided that it’s time for me to set aside my transformation journey and let its lessons play out for awhile. Which is why, after today’s post, I’m going to take an indefinite vacation from writing this column. At this point, I have no fresh thoughts to add to what I’ve been writing about for the past several years. Instead of repeating myself, I want to take a break and see if anything new comes up. If so, I’ll come back and share it.

In the meantime, my endless thanks to the Colorado Bar Association (where these blog posts first began) and to my fabulous editor Susan Hoyt for getting me started out developing my research and theories and personal revelations in this forum. And equally many thanks to those of you who’ve read and thought about and sometimes even taken some of these ideas to heart and put them into practice.

On the wall above the desk where I write, I have a dry-mounted copy of the very last Sunday Calvin and Hobbes comic strip, which I cut out of the newspaper the morning it ran. (Speaking of paradigm shifts, remember newspapers?) There’s a fresh snow, and our two heroes hop on their sled and go bouncing down a hill as Calvin exults, “It’s a magical world, Hobbes ol’ buddy… Let’s go exploring!”

I suspect Calvin and Hobbes are still out there, exploring. I plan to join them.

You?

Apocalypse:  Life On The Other Side Of Over was just published yesterday. It’s a free download from the publisher, like my other books. Or click on this link or the book cover for details.

Professional Paradigms New and Old (5): Why change if we don’t have to?

Why change if we don’t have to?

Good question. I Googled it. The most hits were about the hazards of not changing your car’s oil, plus a few along the same lines about furnace filters or the water filter on the fridge. There was one about changing your underwear, and a few about lifestyle changes related to health issues. All of those are maintenance issues — mechanical, hygiene, health — which we would generally consider have to’s.

What about changing to keep up with the competitive pressures of the marketplace? There’s a lot of keep up with the Joneses thinking out there, but in my observation, making yourself afraid of what the competition might do rarely results in anything other than drama. No have to in that.

Recently, at a CLE workshop in South Carolina, a participant  asked, “Aren’t there some things we don’t need to change?” The question brought me up short, reminded me why we were investing a whole day talking about change:  we were there to enhance professionalism, help us do our work better, keep us ethical, and maybe even help us to be happy practicing law — or find the courage to get out. That’s why we needed to talk about things like law school inflicted brain damage, lawyer substance abuse, depression, anxiety, and suicide, and the value of personal happiness in supporting ethical behavior. Some things are broken and need to be fixed, and some things we do to keep our edge — both are necessary maintenance, part of our professional have to’s.

But there was a second part to my answer. Beyond those maintenance issues, I agree:  let’s not change if we don’t want to. I’m not sure it’s even possible. I do know that grudging change never seems to work.

I say that even though I think and write a lot about change — particularly the psychological and neurological dynamics of personal transformation. (You may have noticed.) If I were still in law practice, I would no doubt be incorporating the not-so-futuristic practice developments into my firm, and otherwise actively engaging with the huge paradigm shift happening in our profession.

But that’s not everybody’s choice, and I get that. They’re content to let those developments play out by the process of cultural evolution. If a day comes that threatens obsolescence beyond mere fear-mongering, it will become a shared maintenance issue, and we’ll take care of it together… but probably not before.

All that went into my answer to the question in South Carolina. Which made me ask myself once again what’s behind my own commitment to change. Bottom line is, I have a personal, real-time, vested interest in change because I’ve been on a steep personal transformation learning curve for nearly a decade — for all sorts of reasons I’ve written about in my books, my personal blog, and sometimes in this column. Thinking and writing about it is my way of being proactive about my own best interests.

More next time on why that’s relevant to this blog.

Professional Paradigms New and Old (4): Failure As A Virtue

As we saw last week, one way to engage with a paradigm shift is to “walk in stupid every day.” That won’t be easy for professionals,:  our job is to be smart; our brains are culturally wired with that expectation. Being “stupid” turns that cultural expectation on its ear, makes our brain circuits fritz.

So does another powerful paradigm-busting tool:  learning to embrace failure. Professional cultural paradigms include conventional wisdom about how to succeed; flying in the face of them is a set up for failure.

In their book Wired to Create (which we looked at last time), Scott Barry Kaufman and Carolyn Gregoire cite the work of psychologist Robert J. Sternberg, who identified several key attributes of people who are “willing to generate and promote ideas that are novel and even strange and out of fashion” — i.e., who would embrace a paradigm shift. According to Dr. Sternberg, that kind of person:

  • Tries to do what others think is impossible;
  • Is a noncomformist;
  • Is unorthodox;
  • Questions societal norms, truisms, and assumptions.

Life is risky for nonconformists. According to Kaufman and Gregoire:

“Sternberg found that artists [who participated in his study] said that a creative person is one who takes risks and is willing to follow through on the consequences of those risks. Businesspeople, meanwhile, responded that a creative person in the business world is one who steers clear of the pitfalls of conventional ways of thinking.”

The inherent risks of unconventional thinking require a willingness to fail — so says organizational psychologist Adam Grant in his TED talk on “The Surprising Habits of Original Thinkers”:

“The greatest originals are the ones who fail the most,
because they’re the ones who try the most.
You need a lot of bad ideas in order to get a few good ones.”

No wonder W+K — the uber-creative ad agency we looked at last time — has a Fail Harder Wall.

Then what about our professional obligation to be smart, and steer clear of risk and failure? David P Barash, evolutionary biologist and professor of psychology and biology at the University of Washington, tackles that conundrum in an article entitled Paradigms Lost, that begins this way:

“Science is not a ‘body of knowledge’ – it’s a dynamic, ongoing reconfiguration of knowledge and must be free to change.

“The capacity for self-correction is the source of science’s immense strength, but the public is unnerved by the fact that scientific wisdom isn’t immutable. Scientific knowledge changes with great speed and frequency – as it should – yet public opinion drags with reluctance to be modified once established. And the rapid ebb and flow of scientific ‘wisdom’ has left many people feeling jerked around, confused, and increasingly resistant to science itself.”

Unlike science, the law profession’s conventional cultural paradigm does not embrace change “with great speed and frequency.” On the other hand, the new paradigm/technology-driven legal practice developments do precisely that — which, according to the existing paradigm, makes them a high risk, fast road to failure.

Those who choose to innovate in the face of this risk need creativity and courage. Once again, this is from Wired to Create:

“The history of creative thought and social progress is littered with similar stories of banned books, culture wars, persecuted artist, and paradigm-shifting innovations that change the way we look at the world.

“In choosing to do things differently, [creative people] accept the possibility of failure — but it is precisely this risk that opens up the possibility of true innovation.”

But can a professional paradigm truly embrace failure? More next time.

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Check out this collection of last year’s Future of Law blog posts. It’s a FREE download. Also included is the Culture of Law series from the second half of 2015. Click this link or the cover for downloading details.

Professional Paradigms New and Old (3): “Walk in Stupid Everyday”

 

We looked last year at physicist Thomas Kuhn’s model for how paradigms shift, and also explored another scientist’s exhortation “The best way to predict the future is to create it.”

The Future of the Professions

Good, quotable advice, but how do you create what you can’t see? Richard and Daniel Susskind say often in their book The Future of the Professions that, as they travel the world delivering their message, many professionals agree that there’s a massive paradigm shift currently happening in the professions, just not their own.

Why this paradigm shift blindness?

 

Reason 1:  Too Much Expertise

wired to createAuthors Scott Barry Kaufman and Carolyn Gregoire describe this phenomenon in their marvelous book Wired to Create:  Unraveling the Mysteries of the Creative Mind:

“While experience is an important aspect of excellence in any creative discipline, one risk of being a seasoned pro is that we become so entrenched in our own point of view that we have trouble seeing other solutions. Experts may have trouble being flexible and adapting to change because they are so highly accustomed to seeing things in a particular way.”

Reason 2:  Cultural Blindness

In each of the past two years (here and here), we’ve also looked at research from the emerging field of cultural neurology cultural neurology that suggests our brains’ observation and cognitive faculties are so linked to our cultural context that we simply can’t see paradigm shifts when they happen. Our cultural bias blinds us — it determines what we see and don’t see, and can literally blind us to new developments happening in our midst.

Reason 3:  Not Being a Newcomer

Again from Wired to Create:  “the newcomers to a field are sometimes the ones who come up with the ideas that truly innovate and shift paradigms.” In the law, the newcomers are responsible for the wave of new practice models and technologies. As I said last year, “By the time the new paradigm’s opponents eventually die, and a new generation grows up that is familiar with it, the paradigm we can’t see now will be the only one the new generation has ever known.”

A Cure for Paradigm Shift Blindness:  Get Stupid

MavericksDan Wieden is imminently quotable. He ought to be:  he’s one of the namesakes of legendary ad agency Wieden+Kennedy, and personally created Nike’s “Just Do it” slogan.

W+K has offices all over the world and bills over a billion dollars annually. Their website is a creative trip all its own — you might enjoy cruising it, if you have a moment. The firm was profiled in a 2006 business bestseller, Mavericks at Work:  Why the Most Original Minds in Business Win, where Wieden was famously quoted as saying this about his approach to keeping W+K at the top of its game:

“Whatever day it is, something in the world changed overnight,
and you better figure out what it is and what it means.
You have to forget what you just did and what you just learned
You have to walk in stupid every day.”

Lawyers aren’t the only professionals who will have trouble following that advice. People pay us to be smart; their benefit and our livelihood depend on it. True, but there’s a whole lot of shaking goin’ on around us. We might want to get stupid enough to see it.

Next time, we’ll look at another paradigm shifting skill that won’t come easy:  embracing failure.

Mavericks at Work may be the best business book I’ve ever read. If you like that kind of thing, you owe it to yourself.

And Wired to Create is the best I’ve ever read on its topic. Author Scott Barry Kaufman is the scientific director of the Imagination Institute in the Positive Psychology Center, University of Pennsylvania, and Carolyn Gregoire is a senior writer at the Huffington Post, covering psychology, mental health, and neuroscience. And that’s just the first sentence of each of their author bios. Talk about creds.)

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Check out this collection of last year’s Future of Law blog posts. It’s a FREE download. Also included is the Culture of Law series from the second half of 2015. Click this link or the cover for downloading details.

Professional Paradigms New and Old (2): You Had Me At The Creds

I met a friend for a beer last Thursday, and told him about my blog post that day about the future (actually the end) of the professions.

“I’ve got a story for you about that,” he said. “I thought now that I’m retired, I should get my affairs in order.”

I practiced estate planning, so my ears perked up. He told me about all the useful information, forms, and software he’d found online, also about the estate planning seminars he’d attended and the presenting lawyers’ “don’t try this at home” pitches. And his incredulous response to their fee quotes “for things I could do myself.”

He’s newly retired from an illustrious teaching career — an Ivy League grad, six published books, awards and accolades everywhere. He has a huge and healthy respect for the professions and professionalism. And he had more to say.

“In education, it’s gotten to the point where it’s, why even bother to go to school? It’s all available online. You can learn what you want, your own way.”

Then he paused. “But I still wouldn’t go to a surgeon who didn’t have the credentials.”

Ah, the credentials. Is that why people still go to law school, med school, get a CPA, a teaching certificate?

Yes, in part, but the world of professional credentials is changing. I talked about this in a post last March called Strange Bedfellows:  Commercial Law and Legal Ethics. Here’s an excerpt:

“Peer-to-peer is what’s driving the new sharing economy. Consider this from a recent article in Time Magazine:

“The key to [the sharing economy] was the discovery that while we totally distrust strangers, we totally trust people — significantly more than we trust corporations or governments. Many sharing-company founders have one thing in common:  they worked at eBay and, in bits and pieces, recreated that company’s trust and safety division. Rather than rely on insurance and background checks, its innovation was getting both the provider and the user to rate each other, usually with one to five stars. That eliminates the few bad actors who made everyone too nervous to deal with strangers.”

In that post, I made these two predictions (among others):

  • The peer-to-peer dynamic will prevail in significant economic sectors — including the professional service sector of which the legal profession is a part.
  • The resulting consumer satisfaction data will have a curious side effect as a new kind of legal ethics watchdog.

As for the latter, I said this:

“Peer-to-peer is the ultimate in self-policing, which makes its extension to legal ethics unlikely but logical. Rule 8.3 — the duty to report unethical behavior among our peers — has long been a part of the Model Rules of Professional Conduct, but has been more honored in the breach than the observance. The new, democratized marketplace will take this matter into its own hands.”

In other words. the professional paradigm will shift — in fact, is already shifting — to include peer-to-peer review as an alternative form of professional credentialing.

True, the typical consumer still wants law school and bar admittance credentials for the legal equivalent of surgery, but for the rest, we’re seeing a major shift in consumer attitudes toward my friend’s — to the point where the consumer is more likely to buy from someone (lawyer or not, which is its own topic) who gets 20 five-star ratings for estate planning offered at a reasonable price (which my buddy gave as 10% of what the seminar lawyers were charging). They’ve got the creds the consumer wants… just a different kind.

Like it or not, it’s happening out there in the New Economy marketplace, and we’ll see more of it in our house. We’re not all the way to lawyers posting client ratings on a five-star scale yet, but one day… I’ll bet it happens. I also bet that day will come way sooner than most lawyers would care to predict.

For Bill Gates’ take on the value of a college education credentials, check out his post yesterday on LinkedIn Pulse.

And for a toe dip into the New Economy, take a look here and here.

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Check out this collection of last year’s Future of Law blog posts. It’s a FREE download. Also included is the Culture of Law series from the second half of 2015. Click this link or the cover for downloading details.

Professional Paradigms Old and New (1): The Future Is Here, And We’re Not In It

 

The first six months of 2015, this blog ran a series on the Future of Law. About halfway through, I discovered the work of law futurist Richard Susskind, and quoted his books several times after that.

The Future of the ProfessionsRichard and his son Daniel recently teamed up to publish The Future of the Professions:  How Technology Will Transform the Work of Human Experts.

The book takes commitment to get through — it is exhaustively (sometimes exhaustingly) researched, and written with the painstaking (sometimes painful in its meticulousness) logic of philosophy (or a legal brief). But if you want to make your own contribution to the future of the profession, it’s an absolute must-read.

Among other things, you’ll find lots of new news about practice models and technologies — not just in law, but the other professions as well — which gives a sense of the vastness of the paradigm shift currently well underway in all the professions.

Here’s how the book summarizes its message:

“[T]he professions are our current solution to a pervasive problem, namely, that none of us has sufficient specialist knowledge to allow us to cope with all the challenges that life throws at us. We have limited understanding, and so we turn to doctors, lawyers, teachers, architects, and other professionals because they have ‘practical expertise’ that we need to bring to bear in our daily lives. In a print-based society, we have interposed the professions, as gatekeepers, between individuals and organizations, and the knowledge and experience to which they need access.

“In the first two parts of the book we describe the changes taking place within the professions, and we develop various theories (largely technological and economic) that lead us to conclude that, in the future–in the fully fledged, technology-based Internet society–increasingly capable machines, autonomously or with non-specialist users, will take on many of the tasks that currently are the exclusive realm of the professions.

While we do not anticipate an overnight, big-bang revolution, equally we do not expect a leisurely evolutionary progression into the post-professional society. Instead, we predict what we call and ‘incremental transformation’ in the way in which we organize and share expertise in society, a displacement of the traditional professions in a staggered series of steps and bounds. Although the change will come in increments, its eventual impact will be radical and pervasive.

“In other words, the professions as we have known them are facing the full implications of a massive paradigm shift from analog to digital in how we create, curate, and communicate wisdom, expertise, and specialized knowledge. The old paradigm relied on manuscripts and human brains; the new is proliferated in digitized forms most of us can barely conceive of.”

The result? Let’s put it this way:  the Susskinds could have called their book not the Future of the Professions, but the End of the Professions.

As I’ve said before, this paradigm shift is way bigger than our individual opinions of it. This series will offer some thoughts on how we reckon with it.

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For last year’s version of the Future of Law, check out this collection of those blog posts. It’s a FREE download. Also included is the Culture of Law series from the second half of 2015. Click this link or the cover for details.